Privacy Notice

Last updated: 28/05/2026

1. Who we are

EI Portal Ltd is a private limited company registered in England and Wales with company number 17251905 and registered office in England and Wales.

For privacy queries, contact: info@eiportal.com.

2. Personal data we may collect

Depending on how you use our website or beta portal, we may collect:

• name and contact details, such as email address;
• account details, such as user ID, role, account status and login history;
• technical data, such as IP address, browser type, device information and security logs;
• support messages or beta feedback you send to us;
• billing references and payment status, where payments are used through a third-party payment provider.

3. Why we use personal data

We use personal data to provide and secure the service, manage beta access, respond to enquiries, maintain records, improve the portal, and comply with legal obligations.

4. Sharing personal data

We may share personal data with service providers that support hosting, authentication, email delivery, analytics, payment processing, support, security and legal/accounting functions. We do not sell personal data.

5. Payment information

Where payments are used, card or bank payment details should be handled by our payment provider. EI Portal Ltd should not store full card numbers or CVV/CVC codes.

6. Retention

We keep personal data only for as long as needed for the purposes described above, including account management, security, support, legal and accounting requirements.

7. Your rights

Under UK data protection law, you may have rights to access, correct, delete, restrict or object to our use of your personal data. You may also have the right to complain to the Information Commissioner’s Office.

8. Contact

Privacy contact: info@eiportal.com